Andy Hale

    Taming the Trolls

    Wednesday, May 16, 2012, 8:20 AM

    Trolls. The Internet is full of them and until everyone decides to be cool they'll be around forever. That's why ONEsite focuses on taming the trolls. We've seen just about everything and offer robust moderation tools to respond to any threat - large or small.

    One of the largest fears for most businesses is negative perception. It's the fear that their brand or image will be tarnished. But instead of engaging users many business wall themselves off creating both literal and psychological distance from their customers.

    First and foremost, we offer granular level moderator access to control panel and content functions. That means our network owners have extensive control over how much and the type of content their staff sees. This tiered access to Control Panel and moderation functions allows everyone to do their part without handing out the "keys to the castle."

    All content within a network can be pre or post-moderated. It can also be enabled on a per content basis. This means either all content or specific types of content such as blog posts and photos are reviewed and approved prior to public display. Any content can be removed immediately by team administrators or moderators or it can be flagged for review by general users and visitors to your site.

    Quick Moderation allows your team to review content which has been flagged or is awaiting approval in the pre-moderation queue. This easy to use interface provides easy to use access for approving, denying or escalating content for further review.

    Trigger Words work in conjunction with quick moderation. Specific words or phrases can be added and anytime those show up within users' content; that content is either flagged for review or added to pre-moderation. This serves as a great way to allow open dialog while still maintaining a level of review especially if sensitive topics or subjects are involved.

    By default all content is checked against an extensive profanity filter. The team certainly had fun coming up with the default list. Our networks can add or remove entries from the list or deactivate it entirely. Additional options include whether to allow the content through or simply to deny the content until the user removes the offending words.

    Extensive IP banning features are also available. These allow timed bans and prevent users from signing up or visiting your site.

    These are just a few of the tools within the ONEsite arsenal to protect your brand, content and users. We offer a wide range of other features and options for user and content management.

    If you have any questions or want to know more please contact your account manager or sales at sales@onesite.com or by phone at 405 753 5300.

    Single Sign On for Entertainment and Media

    Friday, April 6, 2012, 9:14 AM

    ONEsite offers great single sign on (SSO) tools. We power some of the largest media and entertainment sites around the world and one of the most successful verticals are video game publisher and developer sites.

    Whether running a complete site or simply integrating widgets and single sign on - we help companies like Capcom, THQ, Activision and Square-Enix create a cohesive and integrated experience. With single sign on we can integrate multiple brand properties, each with a different look and feel but connected with the same user base.

    For THQ - we integrated multiple sites starting with thq.com and connected individual sites for brands like WWE, UFC, Darksiders as well as an official ecommerce store. Users joining THQ can sign in with a social provider like Facebook, Twitter or Google and use the same credentials across any THQ property. And when a user discovers a new release they can simply jump to the online store and purchase without creating a new accounts.

    It's simple, clean and effective. Users don't have to remember another username and password and they get instant access to a wider range of options and features. We're integrated with WordPress, Drupal and more. So whether you're building using the ONEsite platform or a third party you can tie your properties together easily.

    If you'd like more information, please contact sales@onesite.com.


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